Privacy policy
At JJ Floor Screeding, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Information we collect
We collect basic information from website visitors, such as names, contact details, and project enquiries submitted through our forms. We may also collect non-personal data like IP addresses and browsing behavior using cookies to help improve our website performance and user experience. This information is used solely for responding to enquiries, providing quotes, improving our services, and, with consent, sending occasional updates or promotional offers. We do not sell or share your data with third parties, and all personal information is stored securely in line with data protection regulations.
Data security measures
We take the protection of our customers' personal data seriously and implement appropriate technical and organisational measures to safeguard it. All data is stored on secure, password-protected systems, with access restricted to authorised personnel only. Any data shared through our website or email is encrypted where applicable, and we regularly review our security practices to ensure compliance with current data protection laws, including the UK GDPR. We never store sensitive payment information and ensure that third-party service providers we work with also adhere to strict data security standards.
Third-party data sharing
We do not sell or share your personal data with third parties for marketing purposes. However, we may share limited customer information with trusted third-party service providers—such as delivery partners, subcontractors, or IT support services—strictly for the purpose of fulfilling our services. These parties are contractually obligated to handle your data securely and only use it for the specified purpose. We ensure all data sharing complies with data protection laws and is kept to the minimum necessary to complete the job efficiently and professionally.
Cookie usage
Our website uses cookies and similar tracking technologies to enhance your browsing experience, monitor website performance, and understand how visitors interact with our site. These may include essential cookies for site functionality, as well as analytics cookies (e.g., Google Analytics) to help us improve our content and services. You can manage or disable cookies through your browser settings at any time. By continuing to use our site, you consent to the use of these technologies in accordance with our privacy policy.
Contact us
If you have any questions or concerns about our privacy policy, please don't hesitate to reach out. We're here to help and ensure your data is protected.